Privigen Connect is an information hub for healthcare professionals (HCPs) and a resource center for patients and caregivers who depend on the immune globulin (Ig) therapies offered by CSL Behring.

For HCPs, our friendly and knowledgeable staff can confirm whether Privigen is a covered treatment, and provide general product information, including information on coding and billing.

For patients and caregivers, Privigen Connect gathers many resources under one roof so it's easy for your patients to get the support they need with a single phone call. Our staff can also answer many non-medical, Ig-related questions and provide educational materials.

To get the guidance and support you need, call:

1-877-355-4447 Monday–Friday 8 am to 8 pm ET
Call IgIQ at 1-877-355-4447 for support

How can Privigen Connect help your patients?

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Copay Support Program

  • The Copay program helps eligible patients* with commercial insurance by assisting with out-of-pocket expenses for Privigen

* Subject to terms and conditions of the copay assistance program. To read the full terms and conditions, visit CSL Behring reserves the right to rescind, revoke, or amend the program at any time without notice.

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Continued Treatment

  • Only CSL Behring offers an Ig-product loyalty program in which people receive a point for every month of continuous product use
  • Points can be redeemed for free product should there be a lapse in third-party private health insurance
  • Redeem 3 points for a one-month supply of CSL Behring therapy

Enrollment required. Subject to terms and conditions. For the Assurance program, visit

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Patient Assistance Program

  • Provides access to therapies for qualified patients who are uninsured or underinsured
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Reimbursement Support

  • Prior authorization, appeals, and connection to CSL Behring's field reimbursement team

Provide your patients with more support

See everything CSL Behring offers the PI, CIDP, and chronic ITP patient communities

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Get in touch with Privigen Connect

Call for support 1-877-355-4447 Monday–Friday 8 am to 8 pm ET
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