IgIQ is a comprehensive resource center for healthcare professionals (HCPs), prescribers, caregivers, and those who depend on the immune globulin (Ig) therapies offered by CSL Behring.

Our friendly and knowledgeable staff can help answer many of your non-medical, Ig-related questions; provide educational materials; and assist you with issues such as insurance verification, coding and billing, and general product information*.

IgIQ gathers many Ig resources under one roof, making it easy for you to get the support you need with a single phone call.

IgIQ is ready to help

Call for support 1-877-355-IGIQ (4447) Monday–Friday 8 am to 8 pm ET
Call IgIQ at 1-877-355-4447 for support

IgIQ provides time-saving management services

IgIQ provides many resources under one roof and is available for any other general questions*:

  • Financial assistance
  • Patient support
  • Referral triage
  • General information

*IgIQ personnel are not medical experts; medical questions will be forwarded to the appropriate CSL Behring department.

How can IgIQ help?

Financial assistance

CSL Behring AssuranceSM

  • Only CSL Behring offers an Ig-product loyalty program in which people receive a point for every month of continuous product use
  • Points can be redeemed for free product should there be a lapse in third-party private health insurance
  • Redeem 3 points for a one-month supply of CSL Behring therapy

Learn more about CSL Behring Assurance

CSL Behring Assurance Shield

Patient Assistance ProgramSM

  • Provides therapy to qualified individuals who are uninsured, underinsured, or unable to afford their prescribed therapy

Learn more about the Patient Assistance Program

Patient support

Nurse Case Managers

  • A trained nurse who is available by phone and can provide support in terms of helpful resources, administration of product, and providing general clinical information

Referral triage

  • Patient referral to specialty pharmacists

General information

  • Consumer affairs
  • Customer service
  • Product information
  • Access to educational materials

Provide your patients with more support

See everything CSL Behring offers the PI, CIDP, and chronic ITP patient communities


Get in touch with IgIQ

Call for support 1-877-355-IGIQ (4447) Monday–Friday 8 am to 8 pm ET
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